IVR Voice Recording Services

 voice-over and subtitling agency
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Make sure customers stay on the line with our IVR recording service

IVR voice message recording

Your IVR message can play a huge part in the day-to-day management of your incoming calls and the right IVR voice-over will make all the difference to your customers’ experience.

At Matinée, we’ve been delivering multilingual IVR voice prompts for phone systems across the world for over 20 years. We source our IVR voice artists on the quality of their language skills and their clear diction, but we also look for voice artists with warm and friendly tones to make the experience more meaningful for your customers.

We support many UK and global brands with Speech IVR and we have a wide range of IVR voice artists on hand to deliver voice prompts, voicemail messaging and auto attendant voice recordings.

We work with IVR voice artists from all over the world

At Matinée, our IVR prompts deliver crystal-clear messaging from talented linguists all over the world. Our IVR message recording includes:

  • Flawless IVR messaging with superb sound quality
  • Male and female voice talent in over 80 languages, for localised customer service
  • A clear, easy-to-understand, warm voice that will enhance your customer experience
  • Native translators to ensure consistent messaging all over the world
  • Quick turnaround from quote to recording, ready-to-load IVR prompts
  • IVR recordings that work across all telephony systems


For our voice-over rates card - click here

Featured IVR voice artists

English Voice-Over Elizabeth

Elizabeth     
Elizabeth is a professionally trained actor and voice over artist based in West London. Her voice is warm, assured, and authoritative. Her accent is native RP English, but she also does character voices with other accents Read more...
Chandrika-IVR-Voice-Over-Artist

Chandrika     
Chandrika is an experienced actress and broadcaster. She is a regular newsreader for the BBC and she frequently records IVR telephone prompts for our customers. Read more...
EnglishIVR Faye

Faye     
Faye is an English IVR voice artist and has been in the industry since 2005.  She has a native home counties / London accent that is authoritative, clear and warm. Read more...
English Voice-Over Jan

Jan     
We’ve worked with Jan for over a decade and she is an exceptional IVR voice artist.  Her voice has graced countless IVR systems for some of the countries biggest organisations.  Read more...

We can provide male and female voice talent in over 80 languages, enabling you to speak to your customers around the world in a locally-authentic voice. Our in-country translators will ensure that your call system connects well with your customers. It's not just what you say, it's how you say it!

Meet some of our IVR voice talent team

These are just a few of our professional IVR voice artists. We work with a team of global IVR artists, so let us know if you would like to hear more samples.

1.   Choose the voice talent you like, and download voice samples using the drop-down selector below.
2.   Send a Quick Quote to discuss your specific requirement, we'll send more samples to fit your brief.
3.   Once selected, we’ll check availability and costs, and then record a demo script for you to trial.

Can’t find the voice you’re looking for? Simply get in touch to access our complete voice artist library.

Case Study: Interactive Voice Recording (IVR) for a credit card company

 

Working with an international credit card company, we developed and produced a series of multi-lingual IVR voice recordings at our studios in Reading. Working with a strong team of professional voice-over artists, we recorded one native voice-over per language.

IVR recording requires a certain skill set, with our experienced voice-artists delivering scripts in a consistent, measured style. As well as the initial scripts, we can also update your IVR voice prompts as they develop over the years, using the same voice artists for consistency. Hear some of our voice-artists in their native language below:

English – Stella, Spanish – Mariluz, French – Benedicte, Italian - Jessica G, German – Gertrude, Dutch – Saskia, Flemish – Marieke, Swedish – Matt

Meet Sally, one of our Project Managers

IVR Project Manager working at desk smilingIn my role as a Project Manager at Matinée, I’m in constant communication with the client, the Account Manager, and our IVR voice prompt production team. I liaise with our voice artists and translators from all over the world, making sure that everyone understands their role within the project and that the client's expectations are fully met. I deal with any last-minute changes that crop up, meeting deadlines and delivering excellent client support.